JustOne Business Model
As our name
suggests, we provide just one consultant per
assignment who will train, coach and manage selected
client staff to act as Internal Consultants (ICs) so
they have the skills to facilitate the
implementation phase of the improvement project.
This approach has several advantages over more
conventional consultancy approaches:
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The organisation
tends to be more receptive to the change
when facilitated by internal people who
know the business and culture of the
company. The approach encourages local
management and staff to take ownership
of the new ideas and ways of working. |
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We make use of the
language skills that exist within the
organisation (the internal consultants
need to be fluent in English as well as
their local languages). |
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There is a high
level of transfer of technical, project
management and change management skills. |
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Unlike external
consultants the internal consultants
remain after the project is complete to
ensure sustainability. |
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External consulting
fees tend to be low, usually less than
20% of a conventional consultancy for a
global project. |
Although the JustOne business model is based on
providing just one consultant per assignment, with
global programmes there may be several assignments
(based on businesses or geography) with a JustOne
consultant leading each assignment. JustOne people
are all experienced “big four” director level
management consultants with working capital
specialisation.
A typical assignment will have 7
steps
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5 |
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7 |
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Setup |
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Visits & Reports |
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Develop
Generic Docs |
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Training |
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Pilot
Impleme ntation |
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Implement |
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Audits |
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1 |
“Set up” activities
– specification for Internal Consultants
(ICs), make up of steering committee,
agree pre-implementation visit
locations, arrange key meetings etc. |
2 |
Pre-implementation
visits (usually three locations per
assignment) - produce reports with
targets and recommendations. Reports
are validated with local management. |
3 |
Work with Group to
agree generic policies, processes and
procedures. |
4 |
IC workshop - train
ICs in technical and consulting skills. |
5 |
Pilot Implementation
– JustOne to lead an implementation with
all ICs involved to gain practical
experience. |
6 |
JustOne to support ICs to facilitate changes
in all countries. |
7 |
JustOne to undertake post-implementation
audits. ICs to undertake annual audits in the
businesses they facilitated. |
Steps 1 and 2 can be undertaken as a
pre-implementation “analysis and discovery phase”.